Frequently Questions

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Frequently Ask Questions

Let’s Answer Some Of Your Questions Or Frequently Asked Questions

Holy Pay is a mobile banking and fintech app that allows you to manage your finances securely and conveniently. You can make payments, transfer money, view transaction history, track spending, Top-up your mobile, Pay bills, and more—all from your smartphone.

Yes, Holy Pay uses industry-leading encryption and advanced security features like two-factor authentication (2FA) and real-time fraud detection to ensure your personal and financial data is always secure.

We offer transparent pricing with low fees. Most services, like sending money within the same country or topping up your mobile, come with no additional charges. For international transfers or certain premium services, there may be a small fee. You’ll always see the cost before completing any transaction.

Yes, Holy Pay supports international transactions. You can send and receive money to and from other countries, depending on your location and the recipient’s location. Please note that fees and processing times may vary based on the country and payment method.

If you’ve forgotten your password or need to reset it:
1. Open the Holy Pay app and go to the login screen.
2. Tap on "Forgot Password?"
3. Enter the email address associated with your account.
4. We’ll send you a link to reset your password. Follow the instructions in the email.
5. Once your password is reset, you can log in to your account with your new password.

Signing up is easy! Simply download the Holy Pay app from the App Store or Google Play, and follow the on-screen instructions to create your account. You’ll need to provide your basic information and verify your identity for security purposes.

You can add funds to your Holy Pay account in the following ways:
1. Bank Transfer: Link your bank account to Holy Pay and transfer funds directly into your account.
2. Debit/Credit Card: Link your debit or credit card to add funds instantly.
3. Cash Deposits: Use a partner ATM or retail location to deposit cash into your Holy Pay account (if available in your region).

To send money:
1. Open the Holy Pay app and log in to your account.
2. Tap on "Send Money" or "Transfer."
3. Enter the recipient’s details (email, phone number, or account number).
4. Enter the amount you wish to send.
5. Review the transaction and confirm using your password or fingerprint/face recognition (for added security).
6. The recipient will receive the funds instantly or within the specified time frame, depending on the payment method.

Identity verification helps us maintain a secure platform and comply with regulatory standards. It’s a one-time process that keeps your account safe.

Yes, you can still use Holy Pay for many features, such as sending money to other users, making payments, and tracking your finances. However, linking a bank account is required for adding funds to your account, receiving funds, and withdrawing money.

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Be part of a smarter, safer, and more efficient way to manage your money. Whether you’re looking to simplify your daily finances, make secure transfers, or pay bills, Holy Pay is designed to help you achieve your goals.

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